Privacy Policy and Cookies

User anonymity and personal information

Except as detailed below, does not capture personal information.

Log files record all requests for files on this website’s servers. These include all the content which makes up the pages of the website. The log files do not capture or contain any personal information.

Our website may contain hyperlinks to websites owned and operated by third parties (that is, not by We do not accept any responsibility for the privacy and other practices of those third party websites – your use of those websites is at your own risk.

Personal information we collect

We look after and use any personal information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998.

How we use your information only uses information for the purpose it was collected, in line with data protection laws. We state clearly when we collect your information how we will use it.

  • We do not give or sell your information to anyone
  • If we commission a third party to deliver a service on our behalf (for example a newsletter service), we require them to confirm they do not pass your information on to anyone else, and that they are registered data controllers in accordance with the Data Protection Act 1998.
  • To answer requests and enquiries
  • To deliver a newsletter service (newsletter sign-up)
  • To manage and administer an online service
  • We may use aggregated and anonymised data (for example post codes) to better understand our visitors, and to help us improve your experience of this website

How and when will I be contacted?

You will only be contacted using the information you have provided to us, and for the purpose it was provided.

If you have contacted us using an enquiry form, we will only contact you to provide the information you requested. We will not use your contact details for newsletter or marketing purposes unless these were stated on the form.

If you signed up to receive our newsletter, we will only use your details to send you periodic newsletters. You are able to unsubscribe at any time – this can be actioned automatically by clicking the link which appears at the bottom of every newsletter.

If you registered to use one of our online services (for example a forum), we will only contact you in relation to the management and administration of that online service. We will not use your details for newsletter or marketing purposes unless these were stated when you signed up.

Data Security

In accordance with data protection laws, we ensure your information is secure. To prevent unauthorized access or disclosure, we have suitable physical, electronic and management procedures to safeguard and secure the information we collect.

Website analytics uses website analytics to gather and analyse information about our visitors. We do this is to improve our website to better meet the needs of our visitors. The analytics do not, in themselves, identify any individual person or personal details. We use this information to understand:

  • How you found our website (e.g. from search results, a hyperlink, directly typed URL)
  • Which page you arrived on, your ‘path’ through the website, and the page you left from
  • What device and browser you were using (e.g. iPad, Safari, iOS)
  • Your location (though this is actually the location of your ISP or one of their datacentres)
  • Search terms used to find our website
  • The popularity of our pages
  • Any files which were downloaded

The data is also anonymised and aggregated  by the analytics providers to study country and global trends.

Cookies Policy uses cookies on this website.

A cookie is a small file which asks permission to be saved in your browser. If your browser settings allow, the file is added. Cookies can help the website analytics record which pages you visit, remember your preferences, aid navigation though a website if you are logged in, or remember what you have in your shopping basket.

These are the cookies we use, their purpose, and how long they remain.

__utmaPerformance2 years from set/updateUsed to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmbPerformance30 minutes from set/updateUsed to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmcPerformanceSession - deleted when browser closedGoogle Analytics - This cookie is no longer used by the ga.js tracking code to determine session status. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmzPerformance6 months from set/updateStores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
_gaPerformance2 years from set/updateBy default, the analytics.js library uses a single cookie named _ga to store a unique client identifier (Client ID), which is a randomly generated number. Once the ID is generated it's stored in the cookie and is included with each hit / request sent to Google Analytics. This ID is later used by Google Analytics servers to calculate visitor, session, and campaign data.
viewed_cookie_policyFunctionality1 yearThis cookie is set by the Cookie Law Info plugin to show the visitor has clicked on the "I am OK with cookies" button. The presence of this cookie will prevent the cookie warning banner being activated when the visitor next comes to this website.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Further sources of cookie and privacy information

Google cookie information video – changing your browse’s cookie settings – behavioural advertising and privacy information

Changes to this Policy may change this policy periodically by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Copyright 2013 - © Ian Gentles